Customer focus

The orientation of an organization toward serving its clients’ needs while ensuring that the whole company put its customers’ satisfaction first

Stefano Gravina

Stefano is a WOP Psychology student at the University of Bologna. He previously studied at the University of Milano-Bicocca, where he got his bachelor degree in Psychology. Having worked for years as educator, he wishes to apply his knowledge about WOP psychology to social issues. In particular, he is interested in training targeted to disadvantaged population groups. He is also very interested in outplacement and occupational safety, topics on which he’s writing his master thesis. He is keen on beach volley, he likes travelling abroad and getting to know new people and places.